top of page

Office Support Coordinator

Post Date: 4/1/2021

City: Beaver Dam

State: WI

Location: Beaver Dam

Pay Range: Based on experience - hourly ($17.50 - $22.00 per hour)

Shift: Varying hours of 10:00 a.m. - 6:30 p.m. 

Hours per Week: 37 - 40 hours per week

Status: Full-time


Family Youth Interaction Community Services is currently seeking a dependable, detail oriented,

dynamic, energetic individual to join our growing team. This NEWLY CREATED position will be

responsible for providing office support to our programming. Under the guidance and supervision of

the Business Manager and in their absence the Director works collaboratively with the management

team and provides support to our main office and multiple community locations; and performs other

duties as required.


Qualified candidates must be able to demonstrate the following:

Demonstrates respect for co-workers and fellow team members, ensuring involvement in aspects of planning 

and support activities.  

Demonstrates respect for children, youth and families, ensuring involvement in aspects of planning and

support activities.  Utilizes a strength based approach.  Conducts all activities in a culturally sensitive manner adhering to recognized ethical standards.


Demonstrates a comprehensive knowledge of children and family human services system and community resources.  Promotes positive organization and team relationships that support a collaborative, community-based support system.

Demonstrates the ability to participate and potentially facilitate meetings and work well with a divergent group of people; accurately listen; develop trust of team members; understand multiple perspectives; effectively manage conflict; accept feedback without reacting defensively; provide support and encouragement; and maintain and demonstrate patience. 


Completes all paperwork with an attention to detail within a timely manner. 

Pursues growth and development through ongoing learning opportunities within the program budget.


Maintains flexibility in taking on other responsibilities as needed.


  • Assists in organization and oversight of the multiple locations

  • Assists in timecard review process

  • Assists in reimbursement review process

  • Assists in the tracking of training achievements and completion of all training requirements of all staff

  • Assists in the tracking and completion of performance reviews

  • Shadowing of staff while out in the field

  • Provides ongoing support to staff

  • Participates in Clinical Consultations

  • Assists in the tracking and facilitation of matching new referrals in a timely manner

  • Reviews and proofreads match service summaries on a daily basis throughout the month

  • Assists in reviewing and tracking of PTO requests

  • Assists in the facilitation and tracking of vehicle maintenance

  • Audits case records 

  • Assists in quality assurance improvements

  • Assists in maintaining positive productivity

  • Assists in and provides direct care services to a small caseload of children, youth or adults

  • Assists in and provides direct care services to Summer Connections programming as needed

  • Assists in general cleaning of multiple locations

  • Running general errands

  • Other duties to be determined - this position will be reviewed and updated on an ongoing basis


  • Medical Option/Group Dental/Group Vision Insurance

  • Life Insurance

  • Paid Time Off

  • Paid Holidays

  • Simple Plan Retirement 

  • Wellness


  • Associates or Bachelor’s degree in a related field is preferred.

  • Minimum of five (5) years experience working with children, youth and families.

  • Minimum of three (3) years experience overseeing the work of others. 

  • Experience working in a large group and/or similar summer programming. 

  • A combination of education and experience may be considered to fulfill position expectations. 

  • Willingness to work as part of a collaborative team.

  • Candidates must possess excellent written and verbal communication skills.

  • Candidates must demonstrate a solid work history, dependability and trustworthiness.  


The incumbent of this position must have a valid driver’s license and satisfactory driving record is required.

Must be able to pass background check and random drug screening.


We want you!  Apply today to join our growing team.

To apply download and complete application.  Send completed application, cover letter and resume to

Family Youth Interaction offers competitive benefits to its full-time employees.
Benefits include:
  • Paid Time Off/Holidays
  • Simple Plan Retirement
  • Health Insurance Option
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
A moving allowance may be available for candidates from outside the area.
bottom of page